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    Shared Email Templates

    How to manage users

    If you’re a company account admin, you can access the list of users by opening the More (…) menu on the Shared Email Templates pane in Outlook and selecting Company account.

    The Company account option on the More menu

    When the Shared Email Templates app opens in your default browser, go to the Users section. You’ll see a table similar to the one shown below.

    A user list in a Shared Email Templates company account

    The table includes the following columns:

    • Full name. The leftmost column contains users’ full names.

    • Username. If the company account was created by signing up with email, the table includes a column with usernames.

    • Email address. Users’ email addresses are listed here.

    • Invited to teams. If a user is a member of a team, it will be indicated in this column. For example, “1 of 3” means that the user has joined one of the three teams allowed by their subscription plan.

    • Subscription. This column displays each user’s subscription plan.

    • Subscription key. In this column, you can see the subscription keys assigned to users.

    • Subscription status. This column shows whether a user’s subscription is active or expired.

    You can filter the user list by subscription status (Active or Expired) and subscription key. To start filtering, click the icon shown below.

    The Filter icon above a user list

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