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    Shared Email Templates

    Corporate deployment for on-premise Exchange Servers (OWA)

    If you use Outlook on the web for Exchange Server in your organization, follow the steps described below to deploy Shared Email Templates for your Microsoft Outlook users.

    Before you start #

    Before starting the deployment process, check the system requirements for Shared Email Templates.

    Deployment process #

    1. Sign in to the Exchange admin center.

    2. Go to organization > add-ins and click the down arrow next to the plus sign.

      Open the dropdown menu.
    3. In the dropdown menu, select Add from the Office Store.

      Select the Add from the Office Store option.
    4. You’ll be taken to the Microsoft Marketplace. In the search box, enter Shared Email Templates 2, and then select the add-in.

    5. On the Shared Email Templates 2 page, select Get it now.

      Shared Email Templates 2 in the Microsoft Marketplace
    6. If prompted, sign in to the Microsoft Marketplace.

      The Sign in to Microsoft Marketplace dialog
    7. The Microsoft Confirm your details to continue dialog will appear. To proceed, select Get it now.

      The Confirm your details to continue dialog
    8. Confirm your organization domain by selecting Yes.

      Confirm the organization domain.
    9. Confirm the add-in installation by selecting Yes.

      The Add-in installation dialog
    10. Once the add-in has been added, return to the Exchange admin center and select Refresh.

      The Refresh button in the Exchange admin center
    11. Shared Email Templates 2 will appear in the list of add-ins. Select the add-in, and then select Edit.

    12. In the Edit Add-in settings window:

      1. Select Make this add-in available to users in your organization.
      2. Under Specify user defaults, select Mandatory, always enabled. Users can’t disable this add-in.
      3. Select Save.
      The options to be selected in the Edit Add-in settings window

    To make sure that the add-in is deployed, open your Outlook mailbox and start composing a new message. Below the message body, select the Shared Email Templates icon.

    The Shared Email Templates icon under the message body

    If you see the warning and the error message shown in the screenshot below, select OK, and then select RETRY.

    The Microsoft warning asking whether to trust a domain that can run Office add-ins and the add-in error message with the Retry button

    See also #