Shared Email Templates
Troubleshooting other issues with the add-in
If you encounter any of the issues listed below, follow the corresponding links to learn how to fix them.
Outdated Microsoft Office version
The add-in might not work correctly with an outdated version of Microsoft Office. Learn how to fix this.Outlook running on Internet Explorer or Edge Legacy
Find out what to do if Outlook is running on Edge Legacy or Internet Explorer, which are no longer supported by Microsoft.Email subject goes missing
If the subject inserted with the Add or Fill macro disappears, here’s how to resolve the problem.The add-in’s previous version keeps showing after a new release
See what to do if the old version of the add-in still appears after a new release.