Troubleshooting: Outlook running on Internet Explorer or Edge Legacy

Issue 1: Outlook is running on the outdated Internet Explorer.
Issue 2: Outlook is running on the outdated Edge Legacy.

Outdated Internet Explorer	Outdated Edge Legacy

Cause: Edge Legacy and Internet Explorer are no longer supported by Microsoft and therefore are not safe enough for Shared Email Templates to work.

Solution: Update your Windows and Office.

See also #

• Shared Email Templates: Microsoft Office version is out of date