Shared Email Templates
Troubleshooting: Outlook running on Internet Explorer or Edge Legacy
In this article
Issue 1: Outlook is running on the outdated Internet Explorer.
Issue 2: Outlook is running on the outdated Edge Legacy.
| Outdated Internet Explorer | Outdated Edge Legacy |
![]() | ![]() |
Cause: Edge Legacy and Internet Explorer are no longer supported by Microsoft and therefore are not safe enough for Shared Email Templates to work.
Solution: Update your Windows and Office.

