Shared Email Templates
Email subject goes missing
In this article
Issue: The subject inserted with the Fill or Add macro disappears.
Cause: The issue is caused by the conflict between Microsoft Outlook and the Adobe Send & Track for Microsoft Outlook - Acrobat or Adobe Document Cloud for Microsoft Outlook - Acrobat add-in.
Solution:
- In the classic Outlook for Windows, go to File > Options > Add-ins.
- Next to Manage: Com Add-ins, click Go.
- Clear the checkbox next to Adobe Send & Track for Microsoft Outlook - Acrobat or Adobe Document Cloud for Microsoft Outlook - Acrobat.
- Click OK.
Workaround: In your template, place the Fill or Add macro after the Attach macro.